Privacy Policy

Basic Policy on Personal Information Protection

Based on our corporate philosophy, we will take all possible measures to ensure the safety and reliability of our information systems, develop our business mainly through IT solutions, and live up to the trust of society and our customers. We declare the following basic policy on the protection of personal information for the proper handling and protection of personal information and specified personal information.

• When acquiring, using, or providing personal information, we will clarify the purpose of acquisition and use appropriate means.
  In addition, use and provision shall be made within the scope of the purpose of acquisition, and appropriate measures shall be taken to ensure that the handling of personal information does not exceed the scope necessary to achieve the purpose.

• We shall comply with laws, regulations, and other norms concerning personal information, and shall do so appropriately in light of internal rules.

• We will take appropriate measures to prevent and correct unauthorized access to personal information, loss, destruction, falsification, leakage, etc. of personal information.

• The Company shall establish a point of contact for inquiries, complaints, and consultations regarding personal information, and shall respond appropriately to such inquiries, complaints, and consultations.

• We will ensure the operation and continuous improvement of the personal information protection management system.

• If you have any questions regarding our Privacy Policy, please use the Inquiry Input Form.

Created: March 31, 2000
Updated: May 1, 2024

TDC SOFT Inc.
President and Representative Director Hiroyoshi Kobayashi

Handling of Personal Information

We will handle personal information provided by you as follows, in accordance with the Act on the Protection of Personal Information (hereinafter referred to as “the Act”) and our personal information protection policy.

1. Name of business

TDC SOFT Inc.

2. Acquisition and purpose of use of personal information

We will use the personal information we have acquired to the extent required by law or necessary for the following operations and will not use it for any purpose other than the said purposes.
In the event that the purpose of use is changed, such change shall be made only to the extent that it is reasonably deemed to be related to the purpose of use before the change, and in such case, the Company shall notify the person concerned of the purpose of use after the change or publicly announce such change.

	Types of Personal Information	Purpose of Use
1	Personal information about customers and business partners, as well as personal information acquired in the course of using our services	Providing information on products and services Sales and provision of products and services Sending invitations to seminars, exhibitions, and events Support for products, services, etc. Response to inquiries Provision of various membership services Product development, quality improvement, effectiveness analysis Conduct and analyze surveys Performance of Contracts Business negotiations, meetings, and communications Access control for our facilities
2	Personal information provided by contractors in connection with our contracted services Not applicable to personal data held by the Company	Fulfillment of contract with consignor
3	Personal Information on Shareholders	Exercise of rights and performance of obligations under the Companies Act Provision of various benefits Implementation of various shareholder measures Shareholder Management
4	Personal information concerning applicants for employment	Sending out recruitment information to applicants for employment, selection for employment Recruitment management in our company Access control for our facilities

3. Provision of information to third parties

We will not provide personal data provided by you to third parties without your consent, except in the following cases

1. When we have received consent from the person in question

2. When required by law

3. When necessary for the protection of human life, body, or property, and when necessary to protect the public’s life, health, property, or other vital interests

4. Cases in which it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and in which obtaining your consent is likely to impede the execution of such affairs.

5. When the information is provided to an academic research institution, etc., and the said academic research institution, etc. needs to handle the information for academic research purposes (including cases where part of the purpose of handling the information is for academic research purposes, but excluding cases where there is a risk of unjustified infringement of individual rights and interests).

4. Outsourcing

We may outsource all or part of our operations and entrust the handling of personal data to such outsourced companies.
In such cases, we will select contractors that meet our established standards, and will enter into a contract regarding the handling of personal information and conduct appropriate management and supervision to ensure that personal information is managed safely.

5. Joint use

TDC SOFT Inc. and the TDC SOFT Group contribute to the success of our customers and enhance our corporate value by providing and proposing comprehensive ICT environments and solutions to our customers. For this purpose, we will use customers’ personal information jointly within the TDC SOFT Group only when necessary within the following scope.

5-1. Items of personal information to be shared

• Address, name, company name, telephone number, e-mail address, etc.

• Mail magazine registration information, inquiry details, and other registration information

5-2. Scope of joint use

• TDC Futec Corporation

5-3. Purpose of joint use

• To provide information (including advertisements and promotions) regarding comprehensive information on products, services, and solutions for corporate customers of TDC SOFT Inc. and the TDC SOFT Group, invitations to events and seminars, and invitations to events, etc., by e-mail or other means.

• TDC SOFT Inc. and the TDC SOFT Group, to provide and operate various services, to understand usage conditions, and to authenticate and identify users when they use the services.

5-4. Name of the party responsible for the management of personal information used jointly

A responsible person for each service shall be designated and notified or publicly announced to the person concerned.

5-5. Method of acquisition

Obtained through web forms, contracts, e-mail, fax, postcards, questionnaires, orally (e.g., by telephone), or in other written form, etc.

6. Safety Management Measures

We have implemented the following security control measures for personal information.

Organizational Safety Control Measures

• A personal information manager has been appointed, and a reporting and communication system has been established in the event that a leak or violation of internal rules is detected.

• In accordance with internal rules, handling methods, persons in charge, and their duties are established for each stage of acquisition, use, storage, provision, and deletion/disposal, and are periodically reviewed.

Personnel safety control measures

• We regularly conduct personal information protection training for employees and have a system in place to ensure compliance with internal regulations and manuals.

Physical Safety Control Measures

• Measures such as access control, theft prevention, and locking when documents are taken out, transported, or stored are implemented.

Technical Safety Control Measures

• Control access to personal information (access privileges, access status monitoring system, ID and password management)

• Measures against unauthorized external access and viruses are in place.

7. Personal Information Manager

The following persons will be responsible for the management of personal information received from you.

8. Personal information necessary for the provision of services

1. It is prohibited to provide any personal information that requires special consideration to us in connection with the services we provide. However, this provision is prohibited except when required by law or with the consent of the individual concerned.

2. Most of the services we provide can be used without requiring personal information. However, please understand that some services cannot be provided if personal information is not provided.

3. The personal information you provide is subject to your consent to this Privacy Policy. Please understand that if you do not agree to this Privacy Policy, we may not be able to perform the purposes described in “2.

4. If you wish to provide us with personal information other than your own, you are responsible for obtaining consent before providing it to us in accordance with applicable laws and regulations regarding the protection of personal information.

5. Personal information provided by you may be provided to third parties to the extent necessary to achieve the purpose of use.

9. Use of cookies and web beacons

Our website may use standard technologies called cookies and web beacons to send small amounts of information to your browser. When you access our website again, the web server reads this information to identify your computer terminal, which is the client that accessed our website, in order to collect information on how you use our website and to improve the use of our website services.
In addition, we may also keep records of data on some of the web pages, etc., that you have viewed, and link this data to our customer data, etc., so that we can provide you with more useful information. In none of these cases is it our intention to obtain your personal information.

If you do not agree to these terms and conditions, you may refuse to accept cookies or display a warning when cookies are received by changing the settings of your web browser. For more information, please refer to the instructions for your browser.

10. Inquiries, requests for disclosure, suspension, etc., or complaints regarding personal information

If you have any inquiries, requests for disclosure, suspension, etc., or complaints about your personal information held by TDC SOFT Inc., please use the ” Inquiry Input Form ” or contact us by telephone or in writing.

In writing:
1-6-5 Kudan-Minami, Chiyoda-ku, Tokyo 102-0074, Japan
Consumer Consultation Section, General Affairs Department, TDC SOFT Inc.

• In order to confirm the identity of the person making the request, we will check a certificate of residence or an identification card issued by a public institution (with the name and address, etc.).

… and upwards

Acquired Privacy Mark certification

Certification Overview
Registration Date	July 11, 2000
Registered Organization	TDC SOFT Inc.
Applicable Standards	JIS Q 15001:2017
Registration Number	11820076(13)