Restaurant reservations, online shopping, customer and store management, expense reimbursement… the world is full of all kinds of services. And beyond those services, there are users. Looking back on the past, have service providers been creating services with the user in mind? Were the services really appreciated by the users?

Our vision is to
“Create exciting designs and fill the world with joy”
, and our mission is to
“Create and delight together toward the same vision”
“Make design the next normal thing for everyone”
.

We at TDC SOFT Inc. have been developing systems for over 60 years and have released a wide variety of systems using our technological capabilities.
Through this experience, we have learned the importance of correctly connecting the essential needs of our customers with their thoughts and feelings toward their users, and have arrived at the concept of UX design. We believe that we have a mission to provide experiences and high added value that will delight our customers and the users waiting beyond them, in response to changes in society and people. Why don’t you start with UX design with us?

 

What is UX Design?

UX design is “to understand and empathize with the other person in essence, and to think not about things (functions) but about things (great experiences).

TDC SOFT Inc. - Three Strengths

TDC SOFT Inc. Design Process

TDC SOFT Inc. offers a wide range of services to support our clients who are interested in UX design from various perspectives.
Our UX design services are also highly compatible with application/system development, and we can provide consistent support from planning to development. Our team will accompany you through the entire process, explaining in detail how the goals, planning decisions, and processes are connected, so that first-time designers can feel at ease. UX design does not end once the project has been planned, but rather we “structure” it so that the client can continue to implement kaizen afterwards.

Scenes where UX design is effective

UX design can be applied to a very wide range of areas. Here are some examples of common issues and concerns.

If you are introducing UX design for the first time, there are many points that can be confusing. TDC SOFT Inc. offers unique services (new service planning support, existing service kaizen support, in-house production support, etc.) that allow even design novices to handle UX design correctly and with peace of mind. support, in-house production support, etc.).

Service List

We offer a variety of services to support customers who are interested in using UX design from multiple perspectives.
Please contact us if you would like to know more about our services and whether they match your issues. We will propose a plan that matches your issues after hearing from you.

  • New service planning support

    For those who are considering new services, measures, or products on their own, HCD experts will work with you to plan them, while developing the processes and know-how that will lead you to success.

  • Support for Kaizen of Existing Services

    We can also approach existing services, products, and measures for more scale, consistent operation across departments, and understanding and evaluation of the current situation as a second opinion.

  • Design in-house production support

    When optimizing operations and creating customer-driven value within a client’s company, which is a step toward DX, we provide human resource development and processes tailored to the business, and lead the client to the success experience that can be gained by accompanying the client.

  • UX/UI design work support

    We can also assist you when you have partial difficulties, such as when you have designers but are understaffed or unable to implement some of the design due to lack of knowledge. As a system development company, we can also provide front-end development of UI design.

  • Training and Workshops

    Provides training and personnel development for aspiring and beginning designers and those who work with designers.
    Workshops and other events such as employee mindset change will be held.

  • Design SOS support

    When complaints or inquiries are frequently received for UI design and usability problems, a consultation service is available to diagnose the cause and provide advice on “kaizen” (improvement), and answers are provided promptly.

Common problems and their solutions

Even if you decide to implement UX design, you may be stumped by the following problems. TDC SOFT Inc. has the know-how to solve these problems and handle UX design correctly.

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