{"id":520,"date":"2024-06-07T14:18:59","date_gmt":"2024-06-07T05:18:59","guid":{"rendered":"https:\/\/www.tdc.co.jp\/servicenow\/?page_id=520"},"modified":"2024-08-05T12:40:44","modified_gmt":"2024-08-05T03:40:44","slug":"snap-itsm","status":"publish","type":"page","link":"https:\/\/www.tdc.co.jp\/servicenow\/snap_itsm\/","title":{"rendered":"Snap ITSM"},"content":{"rendered":"<br \/>\n<section>\n<div id=\"about\" class=\"about\">\n<div class=\"contentWrap\">\n<div class=\"titleHead02\">\n<h2>TDC\u30bd\u30d5\u30c8\u306e\u30ce\u30a6\u30cf\u30a6\u304c\u8a70\u307e\u3063\u305f<br \/>\n                        <br class=\"pcBr\">ITSM\u5c0e\u5165\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u300cSnap ITSM\u300d\u3067<br \/>\n                        <br class=\"pcBr\">ServiceNow\u3092\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8<br \/>\n                    <\/h2>\n<\/p><\/div>\n<p class=\"detailText01\">TDC\u30bd\u30d5\u30c8\u304cServiceNow ITSM\u3092\u72ec\u81ea\u306b\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u5316\u3057\u307e\u3057\u305f\u3002<br \/>\n                    <br \/>\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3092\u30d1\u30c3\u30b1\u30fc\u30b8\u30f3\u30b0\u3057\u3066\u3044\u308b\u306e\u3067\u3001\u8981\u4ef6\u5b9a\u7fa9\u3084\u958b\u767a\u306f\u4e0d\u8981\u3002<br \/>\n                    <br \/>\u304a\u7533\u3057\u8fbc\u307f\u304b\u30891\u9031\u9593\u3067\u5229\u7528\u3092\u958b\u59cb\u3067\u304d\u3001\u30b3\u30b9\u30c8\u3082\u5927\u5e45\u306b\u524a\u6e1b\u3067\u304d\u307e\u3059\u3002\n                <\/p>\n<div class=\"recommend\">\n<div class=\"titleHead03\">\n<h3>\u3053\u3093\u306a\u65b9\u306b\u304a\u3059\u3059\u3081\uff01<\/h3>\n<p>                        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/servicenow\/assets\/img\/snapitsm\/person01.png\" width=\"103\" height=\"112\" alt=\"\">\n                    <\/div>\n<div class=\"recoList\">\n<ul>\n<li>\n                                <span>\u60c5\u5831\u30b7\u30b9\u30c6\u30e0\u90e8\u9580\u306e\u4eba\u624b\u4e0d\u8db3<\/span>\u3067\u3001\u7dca\u6025\u306b\u624b\u3092\u6253\u3064\u5fc5\u8981\u306e\u3042\u308b\u4f01\u696d\u3055\u307e\n                            <\/li>\n<li>ServiceNow\u5c0e\u5165\u3092\u691c\u8a0e\u4e2d\u3067\u3001<br \/>\n                                <span>\u30b3\u30b9\u30c8\u3084\u624b\u9593\u306a\u3069\u3067\u304a\u60a9\u307f<\/span>\u306e\u4f01\u696d\u3055\u307e\n                            <\/li>\n<li>\u307e\u305a\u306f<br \/>\n                                <span>\u624b\u8efd\u306b\u30b7\u30f3\u30d7\u30eb<\/span>\u306bServiceNow\u3092\u5c0e\u5165\u3055\u308c\u305f\u3044\u4f01\u696d\u3055\u307e\n                            <\/li>\n<li>\u5fd9\u3057\u304f\u3066\u8981\u4ef6\u5b9a\u7fa9\u306b<br \/>\n                                <span>\u6642\u9593\u3092\u304b\u3051\u3089\u308c\u306a\u3044<\/span>\u4f01\u696d\u3055\u307e\n                            <\/li>\n<li>\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u306b\u5247\u3063\u3066<br \/>\n                                <span>\u6b63\u78ba\u306b\u9032\u3081\u305f\u3044<\/span>\u4f01\u696d\u3055\u307e\n                            <\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section>\n<div id=\"merit\" class=\"merit\">\n<div class=\"contentWrap\">\n<div class=\"titleHead02\">\n<p>ServiceNow \u300cSnap ITSM\u300d \u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8<\/p>\n<h2>\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3060\u304b\u3089\u4f4e\u30b3\u30b9\u30c8\u30fb\u30af\u30a4\u30c3\u30af\u30b9\u30bf\u30fc\u30c8<br \/>\n                        <br class=\"pcBr\">\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u306b\u57fa\u3065\u304f\u52b9\u7387\u7684\u306a\u696d\u52d9\u30d5\u30ed\u30fc\u3092\u5c0e\u5165\u3067\u304d\u307e\u3059<br \/>\n                    <\/h2>\n<\/p><\/div>\n<p class=\"detailText01\">ServiceNow\u306f\u304a\u5ba2\u69d8\u306e\u69cb\u60f3\u306b\u6cbf\u3063\u305f\u958b\u767a\u304c\u5fc5\u8981\u3068\u306a\u308a\u3001\u5c0e\u5165\u307e\u3067\u306b\u6700\u77ed\u3067\u30823\u304b\u6708\u304b\u304b\u308a\u307e\u3059\u3002<br \/>\n                    <br \/>Snap ITSM\u306a\u3089\u3001\u5c0e\u5165\u671f\u9593\u3092\u305f\u3063\u305f1\u9031\u9593\u306b\u77ed\u7e2e\u3002\u6642\u9593\u3068\u30b3\u30b9\u30c8\u3092\u5927\u5e45\u306b\u7bc0\u7d04\u3067\u304d\u307e\u3059\u3002<br \/>\n                    <br \/>\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3092\u53d6\u308a\u5165\u308c\u3089\u308c\u308b\u305f\u3081\u3001\u696d\u52d9\u306e\u6a19\u6e96\u5316\u30fb\u52b9\u7387\u5316\u304c\u5b9f\u73fe\u3057\u307e\u3059\u3002\n                <\/p>\n<\/p><\/div>\n<div class=\"meritFlex\">\n<div class=\"contentWrap\">\n<div class=\"flexBlock\">\n<div class=\"box merit01\">\n                            <span class=\"number\">Merit 01<\/span><\/p>\n<h3>\u5c0e\u5165\u671f\u9593\u304c<br \/>\n                                <br \/>3\u30f5\u6708\u21921\u9031\u9593\u306b<br \/>\n                            <\/h3>\n<figure data-mh=\"m-img01\">\n                                <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/servicenow\/assets\/img\/snapitsm\/merit01.svg\" alt=\"\" width=\"111\" height=\"114\"><br \/>\n                            <\/figure>\n<dl>\n<dt>\u304a\u7533\u3057\u8fbc\u307f\u5f8c\u3001\u4e00\u9031\u9593\u3067<br \/>\n                                    <br class=\"pcBr\">\u5229\u7528\u3092\u958b\u59cb\u3067\u304d\u307e\u3059\u3002\n                                <\/dt>\n<dd>\u901a\u5e38\u8981\u4ef6\u5b9a\u7fa9\u306b\u6570\u30f5\u6708\u304b\u304b\u308b\u3068\u3053\u308d\u3001\u30d2\u30a2\u30ea\u30f3\u30b0\u30b7\u30fc\u30c8\u306b\u30ab\u30f3\u30bf\u30f3\u5165\u529b\u3059\u308b\u3060\u3051\uff01\u3054\u8ca0\u62c5\u304c\u5c11\u306a\u304f\u3001\u30b9\u30d4\u30fc\u30c7\u30a3\u306b\u5c0e\u5165\u53ef\u80fd\u3067\u3059\u3002<\/dd>\n<\/dl><\/div>\n<div class=\"box merit02\">\n                            <span class=\"number\">Merit 02<\/span><\/p>\n<h3>\u30b3\u30b9\u30c8\u3092\u5927\u5e45\u306b<br \/>\n                                <br \/>\u6291\u3048\u3089\u308c\u308b<br \/>\n                            <\/h3>\n<figure data-mh=\"m-img01\">\n                                <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/servicenow\/assets\/img\/snapitsm\/merit02.svg\" alt=\"\" width=\"140\" height=\"123\"><br \/>\n                            <\/figure>\n<dl>\n<dt>\u901a\u5e38\u306eServiceNow\u3068\u6bd4\u3079<br \/>\n                                    <br class=\"pcBr\">\u30b3\u30b9\u30c8\u3092\u5927\u5e45\u306b\u6291\u3048\u3089\u308c\u307e\u3059\u3002\n                                <\/dt>\n<dd>\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u5316\u3055\u308c\u3066\u3044\u308b\u306e\u3067\u3001\u65b0\u305f\u306a\u958b\u767a\u306f\u4e0d\u8981\u306b\uff01 \u901a\u5e38\u306eServiceNow\u3088\u308a\u3082\u5927\u5e45\u306a\u30b3\u30b9\u30c8\u6e1b\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/dd>\n<\/dl><\/div>\n<div class=\"box merit03\">\n                            <span class=\"number\">Merit 03<\/span><\/p>\n<h3>ITIL\u6e96\u62e0\u3067<br \/>\n                                <br \/>\u5b89\u5fc3\u30fb\u5b89\u5168<br \/>\n                            <\/h3>\n<figure data-mh=\"m-img01\">\n                                <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/servicenow\/assets\/img\/snapitsm\/merit03.svg\" alt=\"\" width=\"138\" height=\"123\"><br \/>\n                            <\/figure>\n<dl>\n<dt>\u6700\u9069\u5316\u3055\u308c\u305f\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092<br \/>\n                                    <br class=\"pcBr\">\u5c0e\u5165\u3067\u304d\u307e\u3059\u3002\n                                <\/dt>\n<dd>\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306b\u542b\u307e\u308c\u308bITIL\u6e96\u62e0\u306e\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3067\u3001\u5b89\u5fc3\u30fb\u5b89\u5168\u306a\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u3092\u5b9f\u73fe\u3057\u3001\u30c8\u30e9\u30d6\u30eb\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u307e\u3059\u3002<\/dd>\n<\/dl><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section>\n<div id=\"function\" class=\"function\">\n<div class=\"contentWrap\">\n<div class=\"titleHead02\">\n<p>ServiceNow \u300cSnap ITSM\u300d\u306e\u6a5f\u80fd<\/p>\n<h2>ServiceNow\u3092\u30b9\u30ea\u30e0\u30a2\u30c3\u30d7\uff01<br \/>\n                        <br class=\"pcBr\">\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3067\u696d\u52d9\u3092\u52b9\u7387\u5316<br \/>\n                    <\/h2>\n<\/p><\/div>\n<p class=\"detailText01\">Snap ITSM\u306f\u3001ServiceNow\u306e\u5168\u4f53\u6a5f\u80fd\u306e\u3046\u3061\u5229\u7528\u983b\u5ea6\u306e\u9ad8\u3044\u6a5f\u80fd\u306b\u9650\u5b9a\u3057\u3001\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u3092\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u5316\u3057\u307e\u3057\u305f\u3002<br \/>\n                    <br \/>\u304a\u5ba2\u69d8\u306e\u696d\u52d9\u306b\u5fc5\u8981\u306a\u6a5f\u80fd\u304c\u4e0d\u8db3\u3057\u3066\u3044\u308b\u5834\u5408\u306f\u3001\u8ffd\u52a0\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<br \/>\n                    <br \/>\u5fc5\u8981\u306a\u6a5f\u80fd\u3092\u53b3\u9078\u3059\u308b\u3053\u3068\u3067\u3001\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u5927\u304d\u304f\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002\n                <\/p>\n<div class=\"functionImg\">\n<figure>\n                        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/servicenow\/assets\/img\/snapitsm\/function01.png\" width=\"796\" height=\"648\" alt=\"ITSM\u5168\u4f53\u6a5f\u80fd \u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u4ee5\u5916\u306e\u6a5f\u80fd\u306f\u5225\u9014\u8ffd\u52a0\u5bfe\u5fdc\u3044\u305f\u3057\u307e\u3059\"><br \/>\n                    <\/figure>\n<\/p><\/div>\n<div class=\"flexBlock\">\n<div class=\"box\">\n                        <span>\u6a5f\u80fd\u2460<\/span><\/p>\n<div class=\"img-wrap\">\n                            <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/servicenow\/assets\/img\/snapitsm\/function02.svg\" width=\"131\" height=\"107\" alt=\"\u6a5f\u80fd\u2460\">\n                        <\/div>\n<h3>\u30ea\u30af\u30a8\u30b9\u30c8\u6a5f\u80fd<\/h3>\n<p>\u3044\u308f\u3086\u308b\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u6a5f\u80fd\u3067\u3059\u3002\u7533\u8acb\u53ca\u3073\u591a\u6bb5\u968e\u627f\u8a8d\u6a5f\u80fd\u3092\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<\/p><\/div>\n<div class=\"box\">\n                        <span>\u6a5f\u80fd\u2461<\/span><\/p>\n<div class=\"img-wrap\">\n                            <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/servicenow\/assets\/img\/snapitsm\/function03.svg\" width=\"128\" height=\"114\" alt=\"\u6a5f\u80fd\u2461\">\n                        <\/div>\n<h3>\u30ca\u30ec\u30c3\u30b8\u6a5f\u80fd<\/h3>\n<p>\u7d44\u7e54\u5185\u3067\u30ca\u30ec\u30c3\u30b8\u3001\u30ea\u30bd\u30fc\u30b9\u3001\u60c5\u5831\u3092\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u5316\u3057\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u30b5\u30b8\u30a7\u30b9\u30c1\u30e7\u30f3\uff08\u4f7f\u7528\u3001\u914d\u5e03\uff09\u304c\u53ef\u80fd\u306a\u6a5f\u80fd\u3067\u3059\u3002<\/p>\n<\/p><\/div>\n<div class=\"box\">\n                        <span>\u6a5f\u80fd\u2462<\/span><\/p>\n<div class=\"img-wrap\">\n                            <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/servicenow\/assets\/img\/snapitsm\/function04.svg\" width=\"113\" height=\"97\" alt=\"\u6a5f\u80fd\u2462\">\n                        <\/div>\n<h3>\u30dd\u30fc\u30bf\u30eb\u6a5f\u80fd<\/h3>\n<p>\u3055\u307e\u3056\u307e\u306a\u60c5\u5831\u3092\u3072\u3068\u3064\u306e\u753b\u9762\u3067\u78ba\u8a8d\u3057\u3001\u5404\u6a5f\u80fd\u3078\u7c21\u5358\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002<\/p>\n<\/p><\/div>\n<div class=\"box\">\n                        <span>\u6a5f\u80fd\u2463<\/span><\/p>\n<div class=\"img-wrap\">\n                            <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/servicenow\/assets\/img\/snapitsm\/function05.svg\" width=\"139\" height=\"87\" alt=\"\u6a5f\u80fd\u2463\">\n                        <\/div>\n<h3>\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u6a5f\u80fd<\/h3>\n<p>\u5f93\u696d\u54e1\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u3057\u3066\u90fd\u5ea6\u30c1\u30b1\u30c3\u30c8\u5316\u3057\u3001\u540c\u69d8\u306e\u554f\u3044\u5408\u308f\u305b\u767a\u751f\u6642\u306b\u65e9\u671f\u56de\u7b54\u89e3\u6c7a\u3059\u308b\u3053\u3068\u3067\u3001\u5f93\u696d\u54e1\u306e\u30bb\u30eb\u30d5\u89e3\u6c7a\u3092\u5b9f\u73fe\u3002<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section>\n<div id=\"casestudy\" class=\"casestudy\">\n<div class=\"contentWrap\">\n<div class=\"titleHead02\">\n<p>ServiceNow \u300cSnap ITSM\u300d\u306e<br class=\"spBr\">\u30b1\u30fc\u30b9\u30b9\u30bf\u30c7\u30a3<\/p>\n<h2>\n                        Snap ITSM\u3067\u3001ServiceNow\u306eITSM\u30d5\u30ed\u30f3\u30c8\u91cd\u8981\u7b87\u6240\u3092<br class=\"pcBr\">\u4f4e\u30b3\u30b9\u30c8\u304b\u3064\u77ed\u671f\u5c0e\u5165\u5b9f\u73fe<br class=\"pcBr\">\u60c5\u30b7\u30b9\u3054\u62c5\u5f53\u8005\u69d8\u3084\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u69d8\u306e\u304a\u60a9\u307f\u3092\u89e3\u6c7a<br \/>\n                    <\/h2>\n<\/p><\/div>\n<div class=\"caseItem\">\n<ul>\n<li>\n<div class=\"heading\">\n                                <span class=\"number\">CASE 1<\/span><\/p>\n<h3>\u60c5\u5831\u30b7\u30b9\u30c6\u30e0\u90e8\u9580\u306e\u65b9\u3067\u3001<em>\u4eba\u624b\u4e0d\u8db3<\/em>\u306b\u304a\u60a9\u307f\u306e\u30b1\u30fc\u30b9<\/h3>\n<\/p><\/div>\n<div class=\"flexItem\">\n<div class=\"problem\">\n                                    <span>\u8ab2\u984c<\/span><\/p>\n<div class=\"img-wrap\">\n                                        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/servicenow\/assets\/img\/snapitsm\/case01.png\" alt=\"case1-1\" width=\"411\" height=\"180\">\n                                    <\/div>\n<p>\n                                        \u96fb\u8a71\u3001\u30e1\u30fc\u30eb\u3067\u306e\u554f\u3044\u5408\u308f\u305b\u304c\u696d\u52d9\u306e\u5927\u534a\u3092\u5360\u3081\u3066\u304a\u308a\u3001\u5bfe\u5fdc\u5de5\u6570\u304c\u304b\u304b\u3063\u3066\u3044\u308b\u306e\u3092\u7dca\u6025\u7684\u306b\u624b\u3092\u6253\u3064\u5fc5\u8981\u304c\u3042\u308b\n                                    <\/p>\n<\/p><\/div>\n<div class=\"arrow\"><\/div>\n<div class=\"solution\">\n                                    <span>Snap ITSM\u306e\u5c0e\u5165\u3067<\/span><\/p>\n<div class=\"img-wrap alt\">\n                                        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/servicenow\/assets\/img\/snapitsm\/case02.png\" alt=\"case1-2\" width=\"374\" height=\"217\">\n                                    <\/div>\n<p>\n                                        \u77ed\u671f\u9593\u306b\u30ea\u30af\u30a8\u30b9\u30c8\u6a5f\u80fd\u53ca\u3073\u30ca\u30ec\u30c3\u30b8\u6a5f\u80fd\u306e\u5229\u7528\u958b\u59cb\u3092\u5b9f\u73fe\u3002\u4eba\u3092\u4ecb\u3059\u308b\u3053\u3068\u306a\u304f\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u3057\u77ac\u6642\u306b\u56de\u7b54\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u3067\u7a93\u53e3\u306e\u53d7\u4ed8\u5de5\u6570\u304c\u5927\u5e45\u306b\u6e1b\u5c11\uff01\n                                    <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/li>\n<li>\n<div class=\"heading\">\n                                <span class=\"number\">CASE 2<\/span><\/p>\n<h3>\u60c5\u5831\u30b7\u30b9\u30c6\u30e0\u90e8\u9580\u306e\u65b9\u3067\u3001<em>\u975e\u52b9\u7387\u306a\u696d\u52d9<\/em>\u306b\u304a\u60a9\u307f\u306e\u30b1\u30fc\u30b9<\/h3>\n<\/p><\/div>\n<div class=\"flexItem\">\n<div class=\"problem\">\n                                    <span>\u8ab2\u984c<\/span><\/p>\n<div class=\"img-wrap\">\n                                        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/servicenow\/assets\/img\/snapitsm\/case03.png\" alt=\"case2-1\" width=\"411\" height=\"180\">\n                                    <\/div>\n<p>\n                                        \u30b7\u30b9\u30c6\u30e0\u76e3\u8996\u3084\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u304c\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3084\u90e8\u7f72\u6bce\u306b\u30b5\u30a4\u30ed\u5316\u3055\u308c\u3066\u304a\u308a\u3001\u696d\u52d9\u304c\u4e0d\u900f\u660e\n                                    <\/p>\n<\/p><\/div>\n<div class=\"arrow\"><\/div>\n<div class=\"solution\">\n                                    <span>Snap ITSM\u306e\u5c0e\u5165\u3067<\/span><\/p>\n<div class=\"img-wrap\">\n                                        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/servicenow\/assets\/img\/snapitsm\/case04.png\" alt=\"case2-2\" width=\"374\" height=\"217\">\n                                    <\/div>\n<p>\n                                        \u30d9\u30fc\u30b9\u3068\u306a\u308b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u5404\u60c5\u5831\u304c\u4e00\u5143\u7ba1\u7406\u3055\u308c\u308b\u3053\u3068\u3067\u3001\u30b9\u30e0\u30fc\u30ba\u3067\u52b9\u7387\u306a\u696d\u52d9\u3092\u5b9f\u73fe\uff01\n                                    <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/li>\n<li>\n<div class=\"heading\">\n                                <span class=\"number\">CASE 3<\/span><\/p>\n<h3>\u60c5\u5831\u30b7\u30b9\u30c6\u30e0\u90e8\u9580\u306e\u65b9\u3067\u3001<em>\u540c\u3058\u4f5c\u696d\u3092\u7e70\u308a\u8fd4\u3057<\/em>\u3055\u308c\u3066\u3044\u308b\u30b1\u30fc\u30b9<\/h3>\n<\/p><\/div>\n<div class=\"flexItem\">\n<div class=\"problem\">\n                                    <span>\u8ab2\u984c<\/span><\/p>\n<div class=\"img-wrap\">\n                                        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/servicenow\/assets\/img\/snapitsm\/case05.png\" alt=\"case3-1\" width=\"411\" height=\"180\">\n                                    <\/div>\n<p>\n                                        \u8907\u6570\u30b7\u30b9\u30c6\u30e0\u306b\u307e\u305f\u304c\u308b\u7ba1\u7406\u904b\u7528\u306e\u4e2d\u3067\u3001\u540c\u69d8\u30a8\u30e9\u30fc\u304c\u591a\u6570\u767a\u751f\u3057\u3001\u5bfe\u5fdc\u306b\u6642\u9593\u304c\u304b\u304b\u308b\n                                    <\/p>\n<\/p><\/div>\n<div class=\"arrow\"><\/div>\n<div class=\"solution\">\n                                    <span>Snap ITSM\u306e\u5c0e\u5165\u3067<\/span><\/p>\n<div class=\"img-wrap\">\n                                        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/servicenow\/assets\/img\/snapitsm\/case06.png\" alt=\"case3-2\" width=\"374\" height=\"217\">\n                                    <\/div>\n<p>\n                                        \u904e\u53bb\u306e\u4e8b\u8c61\u304c\u30ca\u30ec\u30c3\u30b8\u6a5f\u80fd\u3067\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u5316\u3055\u308c\u3001\u6b21\u306b\u767a\u751f\u3057\u305f\u969b\u306b\u306f\u30ea\u30af\u30a8\u30b9\u30c8\u6a5f\u80fd\u3067\u30b5\u30b8\u30a7\u30b9\u30c1\u30e7\u30f3\u3055\u308c\u308b\u3053\u3068\u3067\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u4e8b\u8c61\u306e\u7279\u5b9a\u3084\u95a2\u4fc2\u8005\u9023\u643a\u304c\u30b9\u30e0\u30fc\u30ba\u306b\uff01\n                                    <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section>\n<div id=\"flow\" class=\"flow\">\n<div class=\"contentWrap\">\n<div class=\"titleHead02\">\n<p>ServiceNow \u300cSnap ITSM\u300d\u5c0e\u5165\u306e\u6d41\u308c<\/p>\n<h2>\u3054\u5951\u7d04\u5f8c\u304b\u3089\u5229\u7528\u958b\u59cb\u307e\u3067\u7d041\u9031\u9593<br \/>\n                        <br class=\"pcBr\">\u77ed\u671f\u9593\u3067ServiceNow\u3092\u5c0e\u5165\u3067\u304d\u307e\u3059<br \/>\n                    <\/h2>\n<\/p><\/div>\n<div class=\"aboutFlow\">\n<figure>\n                        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/themes\/servicenow\/assets\/img\/snapitsm\/flow01.png\" width=\"1044\" height=\"354\" alt=\"Snap ITSM\u5c0e\u5165\u306e\u5834\u5408 \u3054\u5951\u7d04\u5f8c\u3001\u7d041\u9031\u9593\u3067\u5c0e\u5165\u53ef\u80fd\"><br \/>\n                    <\/figure>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>TDC\u30bd\u30d5\u30c8\u306e\u30ce\u30a6\u30cf\u30a6\u304c\u8a70\u307e\u3063\u305f ITSM\u5c0e\u5165\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u300cSnap ITSM\u300d\u3067 ServiceNow\u3092\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8 TDC\u30bd\u30d5\u30c8\u304cServiceNow ITSM\u3092\u72ec\u81ea\u306b\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u5316\u3057\u307e\u3057\u305f\u3002 \u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9 [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-snap_itsm.php","meta":{"_acf_changed":false,"_oasis_is_in_workflow":0,"_oasis_original":0,"_oasis_task_priority":"","footnotes":""},"class_list":["post-520","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.tdc.co.jp\/servicenow\/wp-json\/wp\/v2\/pages\/520","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tdc.co.jp\/servicenow\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tdc.co.jp\/servicenow\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tdc.co.jp\/servicenow\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tdc.co.jp\/servicenow\/wp-json\/wp\/v2\/comments?post=520"}],"version-history":[{"count":11,"href":"https:\/\/www.tdc.co.jp\/servicenow\/wp-json\/wp\/v2\/pages\/520\/revisions"}],"predecessor-version":[{"id":611,"href":"https:\/\/www.tdc.co.jp\/servicenow\/wp-json\/wp\/v2\/pages\/520\/revisions\/611"}],"wp:attachment":[{"href":"https:\/\/www.tdc.co.jp\/servicenow\/wp-json\/wp\/v2\/media?parent=520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}